Refund Policy:
Effective Date: [17-08-2025] at Digital Hub (https://puredigitalmart.com),
we strive to provide high-quality digital products and ensure customer satisfaction.
Since our products are digital downloads, special considerations apply to our refund policy.
Please read carefully.
1. General Policy :
All our products are digital in nature and are delivered electronically after purchase.Due to the instant accessibility of digital content, we generally do not offer refunds once a product has been purchased and delivered.
2. Eligibility for RefundsRefunds may only be considered under the following circumstances:Duplicate Purchase – If you accidentally purchased the same product more than once, please contact us. We will issue a refund for the duplicate order.Technical Issues – If you experience a technical problem preventing you from accessing or downloading the product (and our support team cannot resolve the issue).Incorrect Product Delivery – If you received the wrong product that you did not purchase.
3. Non-Refundable SituationsRefunds will not be provided in the following cases:Change of mind after purchase.Product not meeting personal expectations (please review descriptions and previews before buying).Inability to operate or use the product due to lack of required software/hardware.Discounted or promotional items (unless faulty).
4. Refund ProcessIf you believe you are eligible for a refund:
Contact our Customer Support team at [digishopi2025@gmail.com] within 7 days of purchase.
Provide your order ID, purchase details, and a clear explanation of the issue.
Once your request is reviewed, we will notify you via email about the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 5–10 business days.
5. Contact Us
For any refund-related queries, please reach out to us:
📧 Email: digishopi2025@gmail.com
🌐 Website: https://puredigitalmart.com